Alerts

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Overview

With Pongo, you can set up alerts to get email notification every time certain queries run without any relevant context. This is when your user would see a hallucination or an “I don’t know” from the LLM.

For instance, you could get an email whenever a customer has a query missing context within the first X times they use your product, or every query for a given high-priority account.

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Setting up alerts

Alerts are managed through the alerts dashboard, you can create as many alerts as you’d like, but only members of your Pongo organization can be notified.

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Handling alerts

If you have saving queries enabled, you’ll be able to unencrypt and download queries, see saving queries for more info

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Weekly reports

In addition to email alerts, Pongo also sends a weekly report summarizing your performance for that week.